This Cookie Policy explains how Contento ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our content management system platform (the "Service"). It explains what these technologies are, why we use them, and your rights to control their use.
By continuing to use the Service, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time using the methods described below.
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to site owners.
Cookies can be "persistent" or "session" cookies:
- Persistent Cookies: Remain on your device after you close your browser. They are activated each time you visit the website that created them. Persistent cookies have an expiration date set in their code and are deleted when that date is reached, or when you manually delete them.
- Session Cookies: Are temporary and are deleted from your device when you close your web browser. They are used to maintain your session while you navigate between pages on a website.
Cookies can be set by the website you are visiting ("first-party cookies") or by third parties, such as analytics or advertising services ("third-party cookies").
2. Types of Cookies We Use
We use the following categories of cookies on the Service:
E Essential Cookies
These cookies are strictly necessary for the Service to function. They enable core features such as authentication, security, and session management. Without these cookies, the Service cannot operate properly. Essential cookies cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| contento_session | Maintains your authenticated session | Session |
| contento_csrf | Prevents cross-site request forgery attacks | Session |
| contento_auth | Stores authentication tokens securely | 7 days |
| contento_consent | Records your cookie consent preferences | 1 year |
A Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. They allow us to measure and improve the performance of the Service, understand which pages are the most popular, and see how visitors navigate between pages.
| Cookie | Purpose | Duration |
|---|---|---|
| _contento_analytics | Tracks anonymous usage patterns and page views | 1 year |
| _contento_session_id | Groups page views into browsing sessions | 30 minutes |
| _contento_referrer | Records the source that referred you to the Service | Session |
P Preference Cookies
These cookies enable the Service to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie | Purpose | Duration |
|---|---|---|
| contento_theme | Remembers your preferred color theme (light/dark) | 1 year |
| contento_locale | Stores your preferred language and region | 1 year |
| contento_sidebar | Remembers sidebar collapsed/expanded state | 1 year |
3. How to Control Cookies
You have several options for controlling and managing cookies:
Cookie Consent Banner
When you first visit the Service, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time through the cookie settings accessible in the footer of our website.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:
- Block all cookies or only third-party cookies.
- Delete existing cookies when you close your browser.
- Notify you when a website tries to set a cookie.
- Accept or reject cookies on a case-by-case basis.
Please note that blocking or deleting essential cookies may prevent you from using certain features of the Service, such as logging in to your account.
Browser-Specific Instructions
For instructions on managing cookies in your specific browser, please visit:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
4. Third-Party Cookies
In addition to our own cookies, we may also use third-party cookies for the following purposes:
- Analytics Services: We use privacy-focused analytics tools to understand Service usage patterns. These tools may set their own cookies to collect anonymous usage data.
- Payment Processing: Our payment providers may set cookies to facilitate secure transactions and prevent fraud.
- Content Delivery: We use content delivery networks (CDNs) that may set cookies to optimize content delivery and performance.
- Support Chat: If we offer live chat support, the chat provider may set cookies to maintain your chat session and history.
We do not use cookies for advertising purposes. We do not allow third-party advertising networks to set cookies through our Service.
Third-party services have their own privacy and cookie policies, which we encourage you to review. We have no control over the cookies set by third parties.
5. Other Tracking Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage: We use browser local storage to save your interface preferences and improve performance. Unlike cookies, local storage data is not sent to our servers with each request.
- Session Storage: Temporary data stored in your browser that is cleared when you close the tab. Used for maintaining state during your current browsing session.
- Server Logs: Our web servers automatically record certain information, including IP addresses, browser types, and referring pages, for security and analytics purposes.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable laws and regulations. When we make material changes, we will:
- Update the "Last updated" date at the top of this page.
- Display a notice on the Service to inform you of the changes.
- Request renewed consent for non-essential cookies if required by law.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@contento.io
General Inquiries: support@contento.io
For more information about how we handle your personal data, please see our Privacy Policy.